{"id":28601,"date":"2025-09-10T05:28:20","date_gmt":"2025-09-10T05:28:20","guid":{"rendered":"https:\/\/ruhqawia.com\/in\/?page_id=28601"},"modified":"2025-09-23T05:48:05","modified_gmt":"2025-09-23T05:48:05","slug":"shipping-delivery","status":"publish","type":"page","link":"https:\/\/ruhqawia.com\/in\/shipping-delivery\/","title":{"rendered":"Shipping &amp; Delivery"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28601\" class=\"elementor elementor-28601\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c4639ba e-flex e-con-boxed e-con e-parent\" data-id=\"c4639ba\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-0de4dfb e-flex e-con-boxed e-con e-parent\" data-id=\"0de4dfb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6a6a28c e-flex e-con-boxed e-con e-parent\" data-id=\"6a6a28c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6e84078 e-flex e-con-boxed e-con e-parent\" data-id=\"6e84078\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ee4a21 wd-section-stretch-content e-flex e-con-boxed e-con e-parent\" data-id=\"8ee4a21\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-627c50e elementor-widget elementor-widget-heading\" data-id=\"627c50e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping &amp; Delivery <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-94ce687 color-scheme-light e-con-full e-flex e-con e-child\" data-id=\"94ce687\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0103c5 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"d0103c5\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-primary wd-title-style-default wd-title-size-large text-center\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-primary subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tShipping Made Simple\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">How We Ship<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-s\">\n\t\t\t\t\t<p><b>At Ruh Qawia, every product is handcrafted with utmost care. Since our candles and d\u00e9cor items are made in small batches and often customized, we follow a strict no-return &amp; no-exchange policy except in cases of damage or manufacturing defect.<\/b><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-058ec54 e-flex e-con-boxed e-con e-parent\" data-id=\"058ec54\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6d1d00 elementor-widget elementor-widget-heading\" data-id=\"b6d1d00\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Processing Time<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cea88db color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"cea88db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Ready-to-Ship Items: <\/strong>Orders with ready-to-ship products are usually dispatched within 1\u20132 business days. Once shipped, you will receive a tracking link to follow your package in real time.<\/li><li><strong>Made-to-Order &amp; Customized Items: <\/strong>Since these pieces are specially crafted for you, the processing time may vary depending on design complexity and workload. Dispatch details and estimated delivery timelines will be shared with you after your order is confirmed.<\/li><\/ul><p><strong>Please Note: <\/strong>During festivals, promotional sales, or high-demand periods, processing and shipping times may be slightly longer than usual. We appreciate your patience and assure you that our team works hard to get your order to you as quickly as possible without compromising on quality.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4fd2f4b e-flex e-con-boxed e-con e-parent\" data-id=\"4fd2f4b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03783fc elementor-widget elementor-widget-heading\" data-id=\"03783fc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery Timeline<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05e7249 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"05e7249\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"88\" data-end=\"213\"><strong data-start=\"88\" data-end=\"112\">Within Dehradun City: <\/strong>Orders are usually delivered within 24\u201336 hours of dispatch through our local delivery partners.<\/li><li data-start=\"215\" data-end=\"366\"><strong data-start=\"215\" data-end=\"232\">Rest of India: <\/strong>Deliveries to major cities and towns within 5\u20137 business days after dispatch. Tracking details will be shared for your convenience.<\/li><li data-start=\"368\" data-end=\"515\"><strong data-start=\"368\" data-end=\"399\">Remote \/ Interior Locations: <\/strong>Some remote or less accessible pin codes may take 7\u201310 business days to deliver depending on courier service availability.<\/li><\/ul><p data-start=\"517\" data-end=\"800\"><strong data-start=\"517\" data-end=\"532\">Please Note: <\/strong>Delivery timelines are estimated by courier partners and may vary due to delays caused by weather, strikes, regional restrictions, or other unforeseen circumstances. Ruh Qawia will coordinate with courier services to ensure your order reaches you at the earliest.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4c695a4 e-flex e-con-boxed e-con e-parent\" data-id=\"4c695a4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba1b75c elementor-widget elementor-widget-heading\" data-id=\"ba1b75c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57aeb34 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"57aeb34\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"88\" data-end=\"213\"><p data-start=\"106\" data-end=\"329\"><strong data-start=\"106\" data-end=\"118\">Dehradun: <\/strong>For all orders within Dehradun city limits, a flat delivery charge of \u20b9100 is applicable, regardless of order size or value. This ensures quick, reliable, and safe doorstep delivery for our local customers.<\/p><\/li><li data-start=\"88\" data-end=\"213\"><p data-start=\"106\" data-end=\"329\"><strong data-start=\"331\" data-end=\"348\">Rest of India: <\/strong>For orders outside Dehradun, shipping charges are automatically calculated at checkout. The cost is determined based on the weight of the products in your order and the delivery location provided. We work with trusted courier partners to ensure safe and timely delivery across India.<\/p><\/li><li data-start=\"88\" data-end=\"213\"><p data-start=\"106\" data-end=\"329\"><strong data-start=\"638\" data-end=\"656\">Taxes &amp; Duties:<\/strong><br data-start=\"656\" data-end=\"659\" \/>In case of any additional taxes, duties, or government-imposed charges, these will be the responsibility of the buyer. Such charges, if applicable, will need to be settled directly at the time of delivery.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-8f81c74 e-flex e-con-boxed e-con e-parent\" data-id=\"8f81c74\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5d8960 elementor-widget elementor-widget-heading\" data-id=\"f5d8960\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order Tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-241322b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"241322b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"88\" data-end=\"213\"><p data-start=\"101\" data-end=\"307\"><strong data-start=\"101\" data-end=\"119\">Order Tracking<\/strong><br data-start=\"119\" data-end=\"122\" \/>As soon as your order is dispatched, you\u2019ll receive a tracking link on your email (and SMS, if provided). You can use this link to check the real-time status of your delivery anytime.<\/p><p data-start=\"309\" data-end=\"533\">If you notice any delays or errors in tracking, don\u2019t worry &#8211;\u00a0 courier partners sometimes take up to 24 hours to update their system. If the issue continues beyond that, just reach out to us and we\u2019ll be glad to assist you.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-bb7437f e-flex e-con-boxed e-con e-parent\" data-id=\"bb7437f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-026070b elementor-widget elementor-widget-heading\" data-id=\"026070b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Packaging &amp; Damages<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af40122 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"af40122\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"88\" data-end=\"213\"><p data-start=\"83\" data-end=\"331\"><strong data-start=\"83\" data-end=\"113\">Packaging &amp; Product Safety: <\/strong>All products are carefully and securely packed to minimize the risk of damage during transit. We use reliable packaging materials and trusted courier partners to ensure your order reaches you in perfect condition.<\/p><\/li><li data-start=\"88\" data-end=\"213\"><p data-start=\"83\" data-end=\"331\"><strong data-start=\"333\" data-end=\"354\">In Case of Damage: <\/strong>Although rare, if your product arrives damaged, please notify us within 24 hours of delivery. To help us assess the issue quickly, kindly share clear photographs of the outer packaging, the product, and the damage observed.<\/p><\/li><li data-start=\"88\" data-end=\"213\"><p data-start=\"83\" data-end=\"331\"><strong data-start=\"584\" data-end=\"609\">Replacement or Refund: <\/strong>Once we receive and verify your claim, our team will decide whether a replacement or refund is applicable. Please note that the decision will be made at Ruh Qawia\u2019s discretion after a thorough review of the evidence provided.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-59d1358 e-flex e-con-boxed e-con e-parent\" data-id=\"59d1358\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ff90a4 elementor-widget elementor-widget-heading\" data-id=\"4ff90a4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Non-Delivery \/ Wrong Address<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-981c071 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"981c071\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"69\" data-end=\"299\"><strong data-start=\"69\" data-end=\"98\">Address &amp; Contact Details: <\/strong>Please ensure that your shipping address, pin code, and contact details are entered correctly at the time of checkout. Accurate information helps us deliver your order smoothly and without delays.<\/li><li data-start=\"301\" data-end=\"507\"><strong data-start=\"301\" data-end=\"342\">Non-Delivery Due to Incorrect Details: <\/strong>Ruh Qawia will not be responsible for non-delivery, delays, or missed deliveries caused by incomplete, inaccurate, or outdated details provided by the customer.<\/li><li data-start=\"509\" data-end=\"755\"><strong data-start=\"509\" data-end=\"532\">Re-shipping Charges: <\/strong>If an order is returned to us due to an incorrect address, failed delivery attempts, or recipient unavailability, re-shipping charges will apply. The order will be dispatched again only after these charges are cleared.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4172afe e-flex e-con-boxed e-con e-parent\" data-id=\"4172afe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff917d3 elementor-widget elementor-widget-heading\" data-id=\"ff917d3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Important Notes\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6e19cf color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"c6e19cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"70\" data-end=\"362\"><strong data-start=\"70\" data-end=\"102\">Post-Dispatch Responsibility: <\/strong>Once an order has been dispatched, it is handled by our courier partners. While we strive to work only with reliable services, Ruh Qawia cannot guarantee exact delivery timelines as they are subject to the courier\u2019s processes and unforeseen circumstances.<\/li><li data-start=\"364\" data-end=\"595\"><strong data-start=\"364\" data-end=\"403\">Order Cancellations &amp; Modifications: <\/strong>Please note that once an order has been shipped, it cannot be cancelled, modified, or redirected to another address. We request you to review your order details carefully before checkout.<\/li><li data-start=\"597\" data-end=\"869\"><strong data-start=\"597\" data-end=\"631\">Bulk, Urgent &amp; Custom Requests: <\/strong>For bulk purchases, urgent deliveries, or special custom requests, kindly reach out to us in advance at \ud83d\udce7 <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"741\" data-end=\"759\">ruhqawia@gmail.com<\/a> before placing your order. Our team will be happy to assist you and guide you on feasibility and timelines.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-b2415c6 e-flex e-con-boxed e-con e-parent\" data-id=\"b2415c6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f85a22 elementor-widget elementor-widget-heading\" data-id=\"5f85a22\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u2728 Handcrafted with care, Delivered with love - Ruh Qawia \u2728<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Delivery Shipping Made Simple How We Ship At Ruh Qawia, every product is handcrafted with utmost care. 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